Returns & Exchanges
We want you to feel confident and comfortable in your Hotmilk lingerie, which is why we offer a 30-day return policy on all unworn items with original tags attached. Please ensure items are returned in their original condition to qualify for a full refund or seamless exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack with Care
Place the unworn items with all original labels and hygiene seals intact into the original packaging or a secure mailer.
Ship It Back
Print your prepaid shipping label from the portal and drop the package off at your nearest authorized postal location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing