Frequently Asked Questions
Everything you need to know about your Hotmilk Lingerie experience.
How do I find the right size for maternity and nursing bras?
We recommend using our online Fit Guide which features a step-by-step measurement tool. Since your body changes during pregnancy and postpartum, we suggest measuring every 2-3 months for the most comfortable fit.
What is your return policy for intimate apparel?
For hygiene reasons, we accept returns on unworn items with all original tags and hygiene stickers intact within 30 days of purchase. Please ensure items are tried on over your own underwear.
How long does shipping take and do you ship internationally?
We ship worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.
How should I care for my Hotmilk Lingerie to ensure it lasts?
To maintain the elasticity and delicate lace of our garments, we strongly recommend hand washing in cold water with a mild detergent. Always air dry and avoid using a tumble dryer.
Are your nursing bras compatible with hands-free pumping?
Many of our styles feature drop-down cups with easy-to-use clips designed for nursing. While some styles are compatible with portable pumps, we also offer specific pumping bras designed for a hands-free experience.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna to make your shopping experience seamless.